Along with exterior appearance, and visibility and safety, APEAL Study respondents rated the 2018 Soul’s interior as one of its best features. ", "I felt the brakes grab and a crunching noise when I pressed down on the brake peddle. To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Mileage was 3200 when it went", "Cvs wouldn't shift darter 10000 miles. Easy access and good visibility continue to be strengths. According to Consumer Reports, 147,249 2021 Kia Seltos and 2020-2021 Kia Souls are being recalled due to an intermittent problem with the heat-treating process for the piston oil rings. ENGINE Recall Date: 04/12/2021. 4 Took it to KIA to have them check it out. This score from the EPA ranges from 1 (worst) to 10 (best). Gave me a rental car and said it would be about a week. Soul General Discussion (Gen 3) Consumer Reports Lists 2020 Kia Soul as Worst Used Car If buying a used Kia Soul suits your preferences and budgets, there are a few model years that historically have been problematic for Soul. The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. But where it shines is with 291 pound-feet of torque—enough twisting power to ensure that the … ... 2020/2021 Soul has 4+ inches more legroom for 6' adults in back seat. Consumer Reviews. Measured fuel usage on a prescribed city course. One Soul owner wrote, “Totally stopped on the expressway. It’s small on the outside but feels roomy inside. While driving on a fast moving freeway the 2020 Kia Soul vehicle shifted out of gear into high RPMs. FAQs or access your Braking distance is from 60 mph, with no wheels locked. Its practical, boxy design gives it a cheerful personality. FAQs or access your "The brakes crunched when I pressed down on the peddle. Each time they say they have fixed it but the problem continues.". The third-generation model is new for 2020. Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. View all 24 consumer vehicle reviews for the 2021 Kia Soul on Edmunds, or submit your own review of the 2021 Soul. The dealer could not do it and said the IPOD it did not play on the KIA, but the instruction booklet indicated that it should play.". Reactivate now You will get digital access to reviews and ratings for over 8,500 products and services Just the right size and style. This seems unlikely to me. Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating. Consumer Reports has removed the recommendation of 16 vehicle models, including the Audi E-Tron, Ford Ranger, Genesis G70, Kia Soul, and Subaru Ascent, because of their below- or well-below-average reliability, as identified in our 2020 auto surveys of CR members.. Shop 2020 Kia Soul vehicles for sale in Kirkland, WA at Cars.com. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer. If you feel you have received this message in error, please view our customer care CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. Although it looks familiar, the new Soul is based on a more substantial platform now and gets a continuously variable transmission that contributes to better fuel economy. "The sunglasses compartment above the mirror would unlatch itself when we went over bumps. The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Its exterior may look familiar, but Kia has improved the Soul’s fuel economy and added advanced safety features. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. Summary: Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. In recent road tests, we've discontinued the 150-mile trip test. JSmith. 2020 Kia Soul went from CR's highest predicted reliability rating based on the 2nd generation, to LOWEST reliability rating for the 2021 MY per its survey results from owner's experience over the last year. Coverage varies among versions of this vehicle. The fully updated Kia Soul gets improved fuel economy and advanced safety features. Page 3 ... Consumer Reviews. The ride, however, remains stiff and engine noise is rather pronounced. But the newest version no longer has reliability on its side, according to Consumer Reports.The Soul has officially lost CR’s recommendation due to reliability issues. Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions. In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. ", "The wind noise just makes it so loud inside the cabin that it's hard to hear other occupants and you have to turn up the radio so loud to hear it over the noise.". UP NEXT. Transmission rebuild or replacement, torque converter, clutch replacement. Purchased a 2020 Kia Soul GT Turbo. Yes, the same as the turbo engine. The EX comes with a power driver's seat, which has more range of adjustments. The vehicle came to hard stop.". Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top. Advanced safety and driver-assist features are standard on most trims, but none are available on the base LX trim. Get the latest in-depth reviews, ratings, pricing and more for the 2013 Kia Soul from Consumer Reports. The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage. Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt. While this version of the Soul is a more mature and well-rounded package than its predecessor, the big draw continues to be Kia's long list of available features. Large windows allow very good front and side visibility, but thick rear roof pillars create rear blind zones. The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. We had it in for service 3 times. They will dent the door frame and cause the door to not close all the way.". The 2016 models include forward-collision and lane-departure warning systems as optional equipment. we took it in to the dealership service department and they replicated it, but said there is no fix for it and that it doesn't do any harm. The 2020 Soul EV boasts 92 more horsepower, for 201 total. 2020 Kia Soul #7 Most Popular Wagon/Hatchback ... by DeeS from ATX on Tue Oct 13 2020 I loved my 1st Kia Soul and really love my 2nd Kia Soul. Consumer Reports has no financial relationship with advertisers on this site. (2020 Kia Soul GT-Line 1.6-L 4 Cyl turbo), External music device interface (e.g., smart phone, MP3 player), How to Test and Treat Your Drinking Water, How to Save for Retirement When You Don't Have a 401(k), 1.6-liter (201 hp), 2-liter Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. account information here. Something must be rubbing against something else to make that noise, and I don't want to hear that in a brand new car. It’s small on the outside but feels roomy inside. Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure. Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure. Pretty devastated to hear this, but while CR had a predicated highest reliability rating for the 2020 Kia Soul last year, now that its been a year they have now revised that to a bad launch and have declared the 2020 Soul to be on their Worst Used car list as of January 2021. The braking rating is a composite of wet and dry stopping distances and pedal feel. GENERATION 3 (2020 and on) Soul Related. Controls are easy to use, including the optional 10.25-inch center touch screen. Controls are easy to use, including the optional 10.25-inch center touch screen. 2020 2020 Redesign Year The redesigned 2020 Kia Soul retains the blend of personality and versatility with its familiar boxy shape and cheerful character. Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation. Based on actual consumer complaints, recalls, and technical service bulletins, compiled by CarComplaints.com, 2012 through 2015 were … With one of the most efficient shapes on the road, the tall and boxy Kia Soul packs a lot of room and equipment into a small, inexpensive car. Did you get what you wanted relative to the price you paid? They replaced the transmission", "Was having some problems with my IVT (hesitation and odd shifting). The engine started knocking at 6-7k miles. Interior. While I was there, decided to have them perform an oil change since it has almost been a year and they recommended it. You will get digital access to reviews and ratings for over 8,500 products and services If you feel you have received this message in error, please view our customer care Our expert judgment of the vehicle's interior noise level in everyday driving. The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling. It has very easy access, abundant headroom, and a surprisingly spacious rear seat. Its practical, boxy design gives it a cheerful personality. See the 2020 Kia Soul price range, expert review, consumer reviews, safety ratings, and listings near you. "Totally stoped on the expressway. But the ride is notably stiff, and engine noise is rather pronounced. Kia Soul 2020-2021 Quick Drive Consumer Reports. Potential Number of Units Affected: 147249 Consequence: A damaged engine may stall, increasing the risk of a crash. Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust. Originally they said it was normal but I figured okay, I'll just drive it until it fails, I know what a failing transmission feels like as I've had more than my fair share go on previous vehicles. Before the oil change was finished one of the servicemen there came and said, "Well,we just heard back from KIA and we're just going to replace it." Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The redesigned 2020 Kia Soul retains the blend of personality and versatility with its familiar boxy shape and cheerful character. The owner comments describe problems respondents experienced with this vehicle. Extra weight is given to the more serious areas such as major engine or transmission problems. Handling is quite nimble. 2020 Kia Soul X-Line | Kia . The engine also burns 2.5 quarts of oil every 5k miles. Barely made it to offramp where it completely died in the middle of the road exiting the freeway. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption. Cause unknown", Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system. A six-speed automatic transmission debuted for 2012, which boosted gas mileage from 25 to 26 mpg. I’m very frustrated as this vehicle is only nine month old! "Noticed about 3mo after purchase. Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks. Love car otherwise.". Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces. The Reliability score is based on our latest subscriber survey Overall, Edmunds users rate the 2020 Soul 4.3 on a scale of 1 to 5 stars. Includes seats, climate control, noise, and ride. 29 new & used Kia Soul for sale with prices starting at $6,999. 4 Consumer Reports drivers of all sizes assess seat comfort and support for cars, SUVs, and trucks over thousands of test miles. Our judgment of how comfortable the rear seat is for two passengers to sit across. Android Auto and Apple CarPlay compatibility are standard. CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. FCW and AEB are standard on all trims except the base LX. Our judgment of how comfortable the front seat is for drivers of various heights. 2020 Kia Soul #7 Most Popular Wagon/Hatchback of 2020 Kia Soul owners. Expect a noisy interior and a stiff ride, but handling is fairly nimble and secure. to get the information you were looking for! Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure. The third-generation model is new for 2020. An X indicates that the vehicle was not manufactured for a specific year. While the base Soul is a great deal if you can live with the less powerful engine, we'd go for the + trim, which gets the larger engine and automatic transmission. View all 68 consumer vehicle reviews for the 2020 Kia Soul on Edmunds, or submit your own review of the 2020 Soul. How to Test and Treat Your Drinking Water, How to Save for Retirement When You Don't Have a 401(k), See all 2021 Kia Soul Ratings & Reliability. ABS and ESC standard. Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear. Our loaded midtrim + (Plus) version included push-button start, an automatic climate system, a heated steering wheel, heated front and rear leather seats, a panoramic sunroof, a backup camera and a touchscreen navigation system. This score from the EPA ranges from 1 (worst) to 10 (best). Reactivate now The Kia Soul is a compelling alternative to compact sedans and SUVs. "Check engine light has come on three times. Bought a 2020 Soul LX with the cvt in June of 2020. I got a loaner car and was reimbursed for 2 months of car payments. This issue can lead to engine damage, ultimately killing the engine and increasing danger for drivers. account information here. ", "The seat belts don't always retracted fully. Kia says it's normal. I did not look at Kia at all, until I saw a great Consumer Reports review, then saw the Stinger won Canadian car of the year. The EX comes with a power driver's seat, which has a wider range of adjustments. While the controls are simple, interior fit and finish are basic. Measured fuel usage on a prescribed highway cruising. Side and head protection air bags standard. Consumer Reports names the best end-of-summer new-car deals, with big savings of 15 to 24 percent off good cars and SUVs from Buick, Chevrolet, Kia, Nissan, and Toyota. The results are presented relative to the average model that year. Cars With the Most Comfortable Front Seats. When easing off the brake and stepping on the gas after it has done this, there is a squeal or friction-sounding noise. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors. "I cannot connect my IPOD. Research, compare and save listings, or contact sellers directly from 10 2020 Soul models in Kirkland. Kia replaced transmission but it took 2 months. Learn more about the 2020 Kia Soul. We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. 2020 Kia Soul LX 12,038 mi. Consumer ratings and reviews are also available for the 2020 Kia Soul and all its trim types. The dealership Thankfully no one in the car was injured!!! Ouch, ouch, ouch! Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks. turbo "When shifting from a higher gear down into second gear, it sometimes gets stuck. ... Consumer Reports; Nissan Sentra 2020-2021 Quick Drive Consumer Reports; 2019 LA Auto Show: 2020 Nissan Sentra Its practical, boxy design gives it a cheerful personality. Its exterior may look familiar, but Kia has improved the Soul’s fuel economy and added advanced safety features. But the reliability improvements in 11 models … Muffler, pipes, catalytic converter, exhaust manifold, leaks. Had to be towed to the dealer. RELATED: The Kia Telluride Plays Nice With the Stinger In previous model years, the Soul’s reliability ratings made it a more attractive buy. The Soul is one of Kia’s least expensive products, but you wouldn’t know that from the compact multipurpose vehicle’s cabin. Easy access and good visibility continue to be strengths. can tell you exactly how much warranty is left. The 2020 Kia Soul has a dismal reliability rating of 1 of 5. So did a few owner reviews. (147 hp). There are 203 reviews for the 2020 Kia Soul, click through to see what your fellow consumers are saying. The piston oil rings may not have been properly heat-treated, which may result in engine damage. number (VIN), and the warranty will be valid regardless of ownership. An X indicates that the vehicle was not manufactured for a specific year. Had to be towed to dealer. The Soul seems to be the weak link, according to Consumer Reports. Actually a rather painless procedure. I have to downshift to first and then back up to second at times.". Left my car on a Thursday and they called me on Tuesday morning to say it was ready. The latest, a third-generation model, carries forward the distinct boxy silhouette and gives it a bit more space to make the 2020 Kia Soul more functional than ever… Piston problems could damage the engine, cause a loss of power, and potentially lead to fire. to help you make better choices for life’s big moments and the everyday ones in between. Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit. An expert evaluation of the interior quality and craftsmanship. Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area. Areas such as the transmission, brakes, suspension, and body hardware sank the Soul’s score. The Kia Soul is a compelling alternative to compact sedans and SUVs. Kia Seltos and Soul Recalled Due to Engine Trouble. Data-driven analysis of new & used cars for sale, and specifically the market for Kia Soul. to help you make better choices for life’s big moments and the everyday ones in between. It’s small on the outside but feels roomy inside. Consumer Reviews. Handling is quite nimble. "Car continues to pull to the right. We size up vehicles to find those that are scaled for smaller drivers. Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension. The dealership replaced it but only after a very long wait for a replacement part. This has to be just the transmission woes with the CVT. The Kia Soul is a compelling alternative to compact sedans and SUVs. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? Still, amenities abound and electronic stability control is standard. In most cases, automotive warranties are based on the vehicle identification To save power the engine turns off at long stops. to get the information you were looking for! Android Auto and Apple CarPlay compatibility are standard. It only comes fully loaded and it truly has a ton of technology for $30 K!