When you call NHS Direct Wales on 0845 46 47 you will hear a voice message letting you know which services we provide. The doctor and nurses are always happy to give advice on the telephone. You can also ring NHS Direct (0845 46 47) at any time of day or night, including weekends and holidays. The restrictions during our gradual move out of lockdown. Priority is always given to children, frail or elderly patients or those with severe facial swelling. InterpreterNow can be accessed using a computer, or via the InterpreterNow app onto your smartphone or tablet. The contact details for NHS Direct Wales are: Telephone: 0845 46 47 (all calls charged at local rate) Textphone on 0845 606 4647 or call through RNID Typetalk on 1 8001 0845 46 47. NHS Direct Wales' telephone helpline gives you access to health advice and information available 24 hours a day, every day. For patients’ safety, all calls are recorded. They are, however, gradually introducing the free-to-caller 101 number. The Trust understands its legal duty to keep this information confidential. Home. University Hospital of Wales, Cardiff. NHS Direct Wales . If you want to find out about jobs, work experience or voluntary work with the NHS click on the link below: E-mail our First Point of Contact Centre: You can contact the Welsh Government at the following address: If you want to know how many GPs work in Wales, what percentage of the population smokes cigarettes, or how many hip replacements were performed in NHS hospitals, the Welsh Government publishes a comprehensive set of information on health, health services and social services in Wales. Please select the relevant service from the list below so we can direct your enquiry to the right person quickly. Choose Well will help you decide if you need medical attention if you get sick. DURING the festive season, NHS Direct Wales receives a large number of calls about how to access local NHS services, their opening times and how to get repeat prescriptions. Calls to NHS Direct Wales should be free to patients and the current 0845 code scrapped, an AM has said. But sometimes things may not go as well as expected. To get medical assistance and advice out of hours call 111. St Woolos Hospital, Newport. NHS Direct WALES. NHS 111 Wales online can help if you have an urgent medical problem and are not sure what to do. 01633 234 234. All job opportunities are advertised here: jobs.nwssp.wales.nhs.uk If you have difficult in accessing the 111 service, please ring 0845 4647. About cookies. Gwent Dental Helpline. The telephone number of the NHS Direct Helpline is 0845 4647. The website provides information and advice to help you make the right choices for you and your families’ health. NHS Direct offers free expert health information and advice 24-hours a day on 0845 4647 or at their website www.nhsdirect.nhs.uk which also offers an enquiry service. For general health advice, ring NHS Direct Wales on 0845 46 47 or take a look at their website. Alternatively you seek telephone advice from NHS Direct. Inclusion on this website does not indicate that a dentist is accepting NHS patients. NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. 0845 46 47 For advice and health information service 24hrs . When you call NHS Direct Wales on 0845 46 47 you will hear a voice message letting you know which services we provide. Read More. Always try swapping the 0845 to 0345 it usually works 0845 numbers are rip off numbers don't use them! Alternatively, you can send us a message by clicking the button … The 24-hour non-emergency helpline costs 2p … You can call us on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services. But sometimes things may not go as well as expected. You can call them on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services.. For patients' safety, all calls are recorded. Prince Philip, Duke of Edinburgh: A life in pictures Daily Email Updates . NHS 111 Wales is a health advice and information service available 24 hours a day, every day. If you do not have a midwife or maternity team call a GP or call NHS Direct Wales on 0845 46 47 (or 111 if available in your area). Once you have contacted the InterpreterNow service, the interpreter will contact us by telephone and relay your the conversation with a member of our team e.g. We do not need to know your personal details. Toothache, no matter how painful, is not classed as a dental emergency. Data collection and calculation This number is free to call, you can also ring 111 if you need health information and advice. Royal Gwent Hospital, Newport. Contact NHS 111 Wales or NHS Direct Wales 0845 46 47 to book your appointment. Without an appointment you may be turned away as all appointments are generally filled. South Wales (Carmarthenshire, Ceredigion and Bridgend) Tel: 01792 860430; South Wales (Rhondda Cynon Taf, Vale of Glamorgan, Merthyr Tydfil, Aneurin Bevan Health Board and Cardiff) Tel: 01495 300730 . NHS Direct’s main number, 0845 4647, is taking fewer calls than in the past: from 5.1m in 2009-10 – the year of pandemic flu – to 4.7m in 2010-11, with 200,000 fewer expected this financial year. NHS Direct Wales is a 24-hour help line staffed by nurses offering confidential advice about health, illness and the NHS. NHS Direct Wales is a 24-hour help line staffed by nurses offering confidential advice about health, illness and the NHS. Thursdays were the quietest day during the quarter. South Wales (Carmarthenshire, Ceredigion and Bridgend) Tel: 01792 860430; South Wales (Rhondda Cynon Taf, Vale of Glamorgan, Merthyr Tydfil, Aneurin Bevan Health Board and Cardiff) Tel: 01495 300730 . “People think of NHS Direct as the 0845 service,” says Nick Chapman, its chief executive, and it still provides 80% of the organisation’s income. It explains what each NHS service does, and when it should be used. NHS Direct Wales is part of the Welsh Ambulance Services NHS Trust. NHS Direct Wales. Send message. 01633 234 234. To help us continue to improve the site, please visit the NHS 111 Wales website Experience Survey and complete the survey so that we can understand this better. NHS Direct Wales is a health advice and information service available 24 hours a day, every day. Repeat Prescriptions. NHS App. NHS Direct WALES. Since that time, the 111 service, which is available Local and national government information The experience you have on the NHS 111 Wales website is important to us. The contact details for NHS Direct Wales are: Telephone: 0845 46 47 (all calls charged at local rate) Textphone on 0845 606 4647 or call through RNID Typetalk on 1 8001 0845 46 47 Website: www.nhsdirect.wales.nhs.uk. Emergency Numbers: Ambulance, Police, Fire Service - 999. Send an enquiry to our health information advisors who will provide you with reliable information to answer your enquiry, Putting Things Rights: Raising your Compliments and Concerns, © 2021 - Welsh Ambulance Services NHS Trust. If you are deaf or hard of hearing and don’t use BSL or have access to a computer, tablet or smartphone, you can still contact 111 via Next Generation Text/Text Relay (previously known as Type Talk) by dialling 18001 111. 01633 234 234. The NHS in Wales aims to provide the very best care and treatment. Repeat Prescriptions. A mother says she was billed £20 for a single call for advice about her unwell daughter. If you stay on the line, your call will be answered by a call handler who will ask you for some personal details (your name, address and telephone number for example) and your reason for calling. We welcome your questions and comments about the NHS and its services, including this website. The data underlying this chart, and other calls to NHS Direct, is available by month on StatsWales. Job opportunities within the NHS Wales Shared Services Partnership. If you have symptoms of Covid-19, please visit our Coronavirus Symptom Checker. 0845 … University Hospital of Wales, Cardiff. We are a fully computerized surgery and, for your safety all routine prescriptions are produced on our computer. Updates in your area sent directly to your email … St Woolos Hospital, Newport. NHS Direct Wales can be contacted on 0845 46 47. This data does not include around 8,000 calls which are transferred each quarter from the Welsh Ambulance Services NHS Trust for clinical triage. NHS Direct Wales. 0800 085 2219. We are a fully computerized surgery and, for your safety all … Citizens Advice Bureau - … 01873 732 732. You are here >> Home > Our Services > Directory > Betsi Cadwaladr University Health Board > Dentists > D683 0845 46 47 For advice and health information service 24hrs . For urgent medical help – use the NHS 111 online service, or call 111 if you're unable to get help online. If you have a NHS Dentist and are in need of urgent treatment outside of normal working hours, or if you do not have a dentist – contact NHS Direct Wales on 0845 4647. ... To find their details you can phone NHS 111 Wales on 0845 4647 or visit the websites below: Local Health Boards . 43,825 calls were made to the NHS Direct Wales 0845 number in the October to December quarter of 2019, of which, 28,241 were answered. Nevill Hall Hospital, Abergavenny. You can remain anonymous if you feel uncomfortable giving your details. If you have a usual dentist and need treatment out of hours, you can call the surgery and you should be Job opportunities within the NHS Wales Shared Services Partnership. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. Busy Periods. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge. Other Useful Numbers. 01873 732 732. Contact NHS 111 Wales or NHS Direct Wales 0845 46 47 to book your appointment. NHS Direct Wales answers calls in English, Welsh and, via language line, over 120 other languages. All job opportunities are advertised here: jobs.nwssp.wales.nhs.uk NHS Direct Wales. NHS Direct Wales is part of the Welsh Ambulance Services NHS Trust. You can find … For more information and guidance on how to download the service onto your computer, tablet or smartphone visit Interpreter Now. 0 100 200 300 400 500 600 700 Mon Tue Wed Thu Fri Sat Sun. Average daily calls. NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. Search Health Information. 029 2074 7747 . Calls to NHS Direct Wales should be free to patients and the current 0845 code scrapped, an AM has said. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge. 01633 234 234. If you stay on the line, your call will be answered by a call handler who will ask you for some personal details (your name, address and telephone number … The contact details for NHS Direct Wales are: Telephone: 0845 46 47 (all calls charged at local rate) Textphone on 0845 606 4647 or call through RNID Typetalk on 1 8001 0845 46 47 Website: www.nhsdirect.wales.nhs.uk. Non-essential cookies are also used to tailor and improve services. The telephone number of the NHS Dental Helpline is 0845 60 10 128. For patients' safety, all calls are recorded. If you are outside this area, please call 0845 46 47. For patients’ safety, all calls are recorded. For general information including Long Covid, visit our Health A-Z. IMPORTANT - If you are feeling ill now, please contact NHS Direct Wales on 0845 4647 If you want more information about a medical condition try the NHS Wales Direct website. In England and Wales, the NHS Direct telephone service was available on 0845 46 47 and was run by a specially trained team of information handlers and healthcare … NHS Direct - 0845 46 47. If you are feeling unwell but the problem is not a medical emergency, visit our online symptom checkers or call NHS 111 Wales (currently available in the following health board areas - Hywel Dda, Powys, Aneurin Bevan and Swansea Bay - including Bridgend). a Nurse Advisor or a Health Information Adviser, depending on what the problem is. The website provides information and advice to help you make the right choices for you and your families’ health. NHS Direct Wales is a 24-hour help line staffed by nurses offering confidential advice about health, illness and the NHS. Tel: (national health advice line) 0845 4647 - England and Wales only, callers in Wales connected to NHS Direct Wales. The Welsh Government's Department of Health and Social Care is responsible for health services in Wales. Website: www.nhsdirect.wales.nhs.uk. Patients ringing NHS Direct are paying up to £3.70 for an average call, it has emerged. are all open Saturdays, Sundays and Bank Holidays by appointment only. PS20 to call Welsh NHS helpline. Calls to NHS 111 Wales are free from landlines and mobiles. Royal Gwent Hospital, Newport. NHS Direct Wales' telephone helpline gives you access to health advice and information available 24 hours a day, every day. NHS Direct Wales is a health advice and information service available 24 hours a day, every day. Nevill Hall Hospital, Abergavenny. The website provides information and advice to help you make the right choices for you and your families’ health. For those in North Wales who do not feel confident using the online service, call NHS Direct Wales on 0845 46 47, or 111 if your query is related to COVID-19. Please note: The out-of-hours service is for medical problems that cannot wait until the next working day to be treated. should stay at home and seek advice from NHS Direct Wales 0845 46 47 (NHS 111 where available), their pharmacy or General Practitioner (GP). If you need to contact us about this service you can ring NHS Direct Wales on 0845 46 47. NHS Direct Wales answers calls in English, Welsh and, via language line, over 120 other languages. Choose Well. If you have a usual dentist and need treatment out of hours, you can call the surgery and you should be told how to access urgent care via an answerphone message. Alternatively, you can send us a message by clicking the button below and completing the online support form. Please be aware that by submitting this form you are consenting to your personal information being passed on to the relevant department within the Trust. IMPORTANT - If you are feeling ill now, please contact NHS Direct Wales on 0845 4647 If you want more information about a medical condition try the NHS Wales Direct website. The online address of NHS Direct is www.nhsdirect.wales.nhs.uk If a setting requires advice on infections and length of time an individual should be kept away from the setting (previously referred to … NHS 111 Wales is available 24 hours a day, every day. NHS Direct offers free expert health information and advice 24-hours a day on 0845 4647 or at their website www.nhsdirect.nhs.uk which also offers an enquiry service. or phone NHS Direct Wales on 0845 4647 The NHS in Wales aims to provide the very best care and treatment. For patients' safety, all calls are recorded. We use cookies on this website, and some may have been set already. It makes finding information about your health easy. Find out more about which cookies we use and why, Work, Volunteering and Work Experience Questions, General Enquiries about health services near you. Outputs cover a wide range of topics including waiting times, NHS finance, hospital facilities, primary and community health. For life-threatening emergencies – call 999 for an ambulance. Site Policies. Search. Morfa Doc - 0844 811 8181. The service is currently being piloted in 111 Wales areas and is available 7 days a week, between 8.00am & midnight. By continuing to use this site, you agree to our use of cookies. Welsh Ambulance Service NHS Trust - 111 Wales, 111 Wales The 111 service, which brings together NHS Direct Wales and GP out-of-hours services, is currently being rolled out across Wales following a successful pilot in what was then the Abertawe Bro Morgannwg University Health Board area. The NHS Direct Wales helpline is turned off occasionally as its nurses deal with 999 calls instead, a health union claims. But 0845 4647 is part of patchwork of non-emergency NHS telephone services, which the government plans to replace across England with one number – 111 – by April 2013. Chart 3: Daily calls to the NHS Direct Wales 0845 number, 1 October to 31 December 2019. Chart 3: Daily calls to the NHS Direct Wales 0845 number, quarter ending 30 June 2018 0 200 400 600 800 1,000 Mon Tue Wed Thu Fri Sat Sun s Quarter ended 30 June 2018 Calls made Calls answered 78% 78% 81% 79% 79% 74% 75% Weekends were busier than weekdays during this quarter, and Saturdays were slightly busier than Sundays. In this case, NHS Direct Wales declined to swap to the matching 0345 number. Find out how to get medical help. If you need information on local services or want to comment on services provided by your GP, dentist, hospital, local Health Board or NHS trust you can find more information and contact details on the Health Services Near You page below: If you have a concern about a service or treatment that you have received, in the first instance try to speak with staff in the GP or dental practice or the hospital department responsible for your treatment. GOV.WALES uses cookies which are essential for the site to work. NHS Direct Wales: | |NHS Direct Wales| is a 24-hour telephone and internet health advice service provided by ... World Heritage Encyclopedia, the aggregation of the largest online encyclopedias available, and the most definitive collection ever assembled. 5 Prior to April 2007 NHS Direct Wales was hosted by Swansea NHS Trust. It makes finding information about your health easy. It exceeded 6m a few years ago. Plaid Cymru's health spokesman Rhun ap Iorwerth has called for the Welsh Government to scrap the 0845 number for NHS Direct to stop people being billed excessively. a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number does Equivalent service for Scotland (NHS 24) available on … Calls to NHS 111 Wales are free from landlines and mobiles. Telephone support is available between 7am and 8pm Monday to Friday and between 7am and 4pm on weekends. NHS Direct Wales is a health advice and information service available 24 hours a day, every day. NHS Direct’s 0845 number will disappear, along with complaints about its cost … You will be asked a series of questions to assess your needs and then will be provided with the healthcare advice/information you need or directed to the local service that can help you best. Calls to NHS Direct Wales should be free to patients and the current 0845 code scrapped, an AM has said. Wales Smoking Cessation Service. 4 In accordance with WHC (99) 109 the NHS Direct Wales budget for 2006-7 was £10.8 million and this covered capital, infrastructure and revenue costs specifically for the delivery of the core 0845 46 47 service. • Telephone NHS Direct Wales on 0845 4647 If you think you have coronavirus If you think someone else may have coronavirus • Telephone NHS Direct Wales on 0845 4647 • You may need help from family or friends to make the phonecall Coronavirus is not serious for everyone • … Local and national government information NHS Direct Wales. Mount Pleasant Practice NHS Direct Wales - Call 0845 46 47 Health problems can occur at any time. Patients ringing NHS Direct are paying up to £3.70 for an average call, it has emerged. NHS Direct Dental Helpline - 0845 60 10 128. If you're advised to go to hospital, it's important to go. NHS Direct Wales - Call 0845 46 47 Health problems can occur at any time. InterpreterNow is a service that enables deaf (and hearing) British Sign Language [BSL] users to communicate with hearing people via an online BSL interpreter. 73,918 calls were made to the NHS Direct Wales 0845 number in the January to March quarter of 2018; of those, 53,433 were answered. Choosing Well means that you and your family will get the best treatment. The direct telephone number is: 0300 123 55 66. If you need to contact us about this service you can ring NHS Direct Wales on 0845 46 47. Without an appointment you may be turned away as all appointments are generally filled. ... NHS Direct Wales has details of where you can access NHS dental treatment in an emergency or out-of-hours. This number is free to call, you can also ring 111 if you need health information and advice. When that happens, you should raise your concerns with the staff involved with your care or treatment, so that they can look at what may have gone wrong and try to make it better. Local and national government information. 01633 488 389. English; Cymraeg; Coronavirus (COVID-19) guidance. Carys Edwards, from Cardiff, rang NHS Direct Wales' 0845 number from her mobile when her six-week-old daughter, Swyn, had a high temperature. Data collection and calculation Telephone support is available between 7am and 8pm Monday to Friday and between 7am and 4pm on weekends. ... Unison says the 0845 line may be closed, although it … Search. Please be aware that by submitting this form you are consenting to your personal information being passed on to the relevant department within the Trust. Chart 3: Daily calls made to the NHS Direct 0845 service, quarter ended 31 March 2018 0 200 400 600 800 1,000 1,400 1,600 1,800 2,000 Weekends shown in dark blue; hatched days show New Year's Day, Good Friday and Easter Saturday. NHS Direct Wales can be contacted on 0845 46 47. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge. You can find more information and contact details below: It makes finding information about your health easy. 111 Service for deaf and hard of hearing If you have difficult in accessing the 111 service, please ring 0845 4647. I've taken a look and the NHS Wales website, under the contact us section, says: "If you are feeling unwell but the problem is not a medical emergency, call NHS Direct Wales on 0845 46 47 or 111 if available in your area (currently available in the following health board areas - Hywel Dda, Powys, Aneurin Bevan and Swansea Bay - including Bridgend). If you are feeling unwell now and live in Wales, please call NHS Direct Wales on 0845 4647 for 24-hour health advice and information. Calls to 0845 46 47 cost 2p per minute, this will be in addition to the telephone providers access charge. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. NHS Direct In the case of urgent need when the practice is closed you can call NHS Direct Wales (0845 4647) to speak to a triage nurse. NHS Direct Wales answers calls in English, Welsh and, via language line, over 120 other languages. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. If you have had Covid-19 symptoms for more than 4 weeks OR are concerned about ongoing symptoms, please click here. C.R.I Adult Alcohol Service. ... NHS Direct Wales has details of where you can access NHS dental treatment in an emergency or out-of-hours. To get medical assistance and advice out of hours call 111. Data collection and calculation This information can be obtained from NHS Direct Wales on their website or by telephone on 0845 46 47. 54,593 calls were made to the NHS Direct Wales 0845 number in the October to December quarter of For more information about Covid-19, the vaccine and new variants, please visit the Welsh Government and Public Health Wales websites. Calls to 0845 46 47 cost 2p per minute, this will be in addition to the telephone providers access charge. If you are feeling unwell now and live in Wales, please call NHS Direct Wales on 0845 4647 for 24-hour health advice and information. 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